Monitoring
Dear GHX Customer,
Issue Summary:
Shortly after 1 p.m. Mountain Time, GHX became aware of the degradation of Microsoft 365 services. Our team is actively monitoring the situation.
As a result of this service degradation, email-dependent services such as GFax, eInvoicing Provider, eInvoicing Supplier, MetaTrade Suppliers, and all communications with GHX may be affected.
Once Microsoft's 365 service is restored, GHX will resend any impacted emails.
Thank you for your understanding.
If you have any questions or need assistance, please don't hesitate to contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449) or submit a service request online through the “Customer Support” tab on the GHX Community at [https://ghx.my.site.com/s/](https://ghx.my.site.com/s/).
We will continue to provide updates until the issue is resolved.
Best regards,
GHX Customer Care Team
1315 W Century Dr., Suite 100
Louisville, CO 80027
1-800-968-7449
Posted Jan 22, 2026 - 16:42 MST
This incident affects: My Exchange Provider, G-Fax, Exchange Transaction Processing, Procure, Procurement Suite, CCXpert, IBR (Intelligent Business Rules), eInvoicing Supplier, eInvoicing Provider - Application, NuVia, Vendormate Credentialing, Vendormate Vendor Manager, Vendormate Contract Manager Xpert, Vendormate Compliance Document Manager, MetaTrade, My Exchange Website, Registration Center, Web Direct, Health conneXion, Market Intelligence, Provider Intelligence, CPlus 4.0, Oracle, Infor, Workday, Prodigo, Syft, Prodigo Xchange, Price Sync, Order Trust, Data Connect, and Supply Chain Analytics.