GHX - Customer Status

All Systems Operational

About This Site

Obtain information regarding the status of GHX products and subscribe to receive alerts regarding GHX product status by clicking the "Subscribe to Updates" button.

GHX NOTIFICATION: User Access To GHX Applications

Monitoring - Good Afternoon,

The following notification is being sent to [all GHX customers]:

ISSUE SUMMARY:

Access to GHX applications through the SSO has been restored. GHX technical teams are continuing to monitor the system impacted by this issue and are actively investigating the issue that prevented some users from logging in to GHX applications earlier today. Transaction Processing and delivery are not affected, this issue was limited to user access to online applications only.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/.

Thank you,

GHX Customer Care Team
1315 W Century Dr. Suite 100
Louisville, CO 80027
1.800.968.7449
Apr 24, 2026 - 12:43 MDT

Update - Good Afternoon,

The following notification is being sent to [all GHX customers]:

ISSUE SUMMARY:

GHX technical teams are continuing to troubleshoot an issue that is preventing some users from logging in to GHX applications. Transaction Processing and delivery are not affected, this is limited to user access to online applications only.

We are working to resolve the issue as quickly as possible and will continue to provide updates until it is fully resolved.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/.

Thank you,

GHX Customer Care Team
1315 W Century Dr. Suite 100
Louisville, CO 80027
1.800.968.7449
Apr 24, 2026 - 12:09 MDT

Investigating - Good Afternoon,

The following notification is being sent to [all GHX customers]:

ISSUE SUMMARY:

GHX technical teams are currently troubleshooting an issue that is preventing some users from logging in to GHX applications. Transaction Processing and delivery are not affected, this is limited to user access to online applications only.

We are working to resolve the issue as quickly as possible and will continue to provide updates until it is fully resolved.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/.

Thank you,

GHX Customer Care Team
1315 W Century Dr. Suite 100
Louisville, CO 80027
1.800.968.7449
Apr 24, 2026 - 11:39 MDT

GHX is experiencing transaction processing delays and access to application is also impacted

Update - GHX teams have fully resolved the issue causing delays to transactions through the Exchange. All transactions sent to GHX are continuing to process in real time since 10:45am Mountain, and all documents impacted by this incident have been successfully resent.

The major incident team continues to be fully engaged, and more information will be coming as updates are made available.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/.

Thank you,

GHX Customer Care Team
1315 W Century Dr. Suite 100
Louisville, CO 80027
1.800.968.7449
Feb 26, 2026 - 13:18 MST

Monitoring - Good Afternoon,

As of 10:45 a.m. MST, the GHX Exchange is processing all documents in real time. This includes Orders, Order Confirmations, Advanced Ship Notifications, and Invoices. There are a small number of failed documents that the team is addressing at this time.

Access to GHX's applications has also been restored and connections to GHX's Exchange through sftp and AS2 are also available.

We will continue to monitor and provide updates as they become available.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/ .

Thank you,

GHX Customer Care Team
1315 W Century Dr. Suite 100
Louisville, CO 80027
Support@GHX.com
1.800.968.7449
Feb 26, 2026 - 10:53 MST

Identified - ISSUE SUMMARY:

GHX teams are currently troubleshooting an issue that is causing transaction processing delays of up to 60 minutes. This includes Orders, Order Confirmations, Advanced Ship Notifications, and Invoices. Connections through sftp may also impacted.

Access to GHX applications may also be impacted by these processing delays. Affected applications include: My Exchange, IBR, Metatrade, NuVia, and eInvoicing. Orders processed through GFax are also delayed.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/.

We will continue to send email updates until this issue has been resolved.

Thank you,

GHX Customer Care Team
1315 W Century Dr. Suite 100
Louisville, CO 80027
1.800.968.7449 (edited
Feb 26, 2026 - 10:24 MST

GHX NOTIFICATION: Monitoring Intermittent Document Visibility Delay

Monitoring - Dear Customer,

Our Incident Response Team is currently tracking an intermittent issue with some documents in IBR that display an incorrect released status when the Order has not been sent to the supplier. We are instituting a manual validation process to re-park any affected orders. You may have to release a parked PO again if it has been affected.

Our Major Incident Response Team is actively investigating and monitoring the situation. We will provide further updates as more information becomes available and as the status changes.

We appreciate your patience and understanding.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/.

Thank you,
GHX Customer Care Team
1315 W Century Dr. Suite 100
Louisville, CO 80027
Feb 17, 2026 - 16:16 MST

eInvoicing zip file delays

Update - Dear Valued eInvoicing Provider Customer,

ISSUE SUMMARY:

As a follow-up to our communication yesterday regarding the issue that affected customers' PDF invoice image zip files, although this issue has been resolved, some customers may not have received their files for specific days. Customer's who may not have received all of their expected PDF image zip files are encouraged to contact GHX support and report any gaps that they may have in their invoice zip file deliveries. GHX will continue to closely monitor this situation, and we apologize for any inconvenience this issue may have caused.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/ .

Thank you,

GHX Customer Care Team
1315 W Century Dr. Suite 100
Louisville, CO 80027
1.800.968.7449
Nov 13, 2025 - 10:50 MST

Monitoring - Dear Valued eInvoicing Provider Customer,

You are receiving this email because you are an Administrator for your account, or you have requested be included on incident communications. Please ensure the necessary users in your organization are informed of the information below.

ISSUE SUMMARY:

Earlier today, GHX eInvoicing data capture users reported delays in receiving prescheduled PDF invoice image zip files. GHX technical teams responded and resolved this issue at approximately 4:14 pm MST. This issue only affected the delivery of invoice image files; EDI invoice delivery was not impacted by this incident.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/ .

Thank you,

GHX Customer Care Team
1315 W Century Dr. Suite 100
Louisville, CO 80027
1.800.968.7449
Nov 12, 2025 - 17:08 MST

Exchange visibility and login errors

Update - STATUS UPDATE:

At 8:25 AM Mountain Time on December 2nd, the GHX team identified an intermittent issue affecting customer document visibility and the availability of some GHX applications. As mentioned in our previous communications, GHX continues to monitor this situation and is providing the following status update to our customers:

- Transaction processing and delivery in the Exchange remain unaffected; all transactions are progressing in real-time.
- Document status updates within My Exchange and IBR transactions are displayed in real-time.
- GHX customer applications are fully available to our customers.
- Access to applications using GHX Single Sign-On is real-time.

Additional updates will be provided as needed.

If you have any questions or require further assistance, please contact GHX Customer Service at 1-800-YOUR-GHX (1-800-968-7449) or submit a service request online through the GHX Support tab on the GHX Community at [https://ghx.my.site.com/s/](https://ghx.my.site.com/s/).

Thank you,
GHX Customer Care
Dec 02, 2025 - 17:00 MST

Update - STATUS UPDATE:

As of 8:25 AM Mountain Time on December 2nd, the GHX team identified an intermittent issue affecting customer document visibility and the availability of some GHX applications.

- Transaction processing and delivery in the Exchange remain unaffected; all transactions are progressing in real time.
- Document status updates within My Exchange and IBR transactions are now displayed in real-time.
- GHX customer applications are fully available and working as expected.
- Access to applications using GHX Single Sign-On is now real-time.

Our team will continue to monitor this situation and provide additional updates as needed.

If you have any questions or require further assistance, please contact GHX Customer Service at 1-800-YOUR-GHX (1-800-968-7449) or submit a service request online through the GHX Support tab on the GHX Community at [https://ghx.my.site.com/s/](https://ghx.my.site.com/s/).

Thank you,
GHX Customer Care
Dec 02, 2025 - 09:59 MST

Update - STATUS UPDATE:

As of 8:25 AM Mountain Time on December 2nd, the GHX team identified an intermittent issue affecting customer document visibility and the availability of some GHX applications.

- Transaction processing and delivery in the Exchange remain unaffected; all transactions are progressing in real time.
- Document status updates within My Exchange and IBR transactions may be delayed up to 32 minutes.
- Some customers have reported receiving intermittent 504 errors while accessing some GHX applications.
- Access to applications using GHX Single Sign-On may be affected.

Our team will continue to monitor this situation and provide additional updates as needed.

If you have any questions or require further assistance, please contact GHX Customer Service at 1-800-YOUR-GHX (1-800-968-7449) or submit a service request online through the GHX Support tab on the GHX Community at [https://ghx.my.site.com/s/](https://ghx.my.site.com/s/).

Thank you,
GHX Customer Care
Dec 02, 2025 - 09:00 MST

Monitoring - STATUS UPDATE:

As of 1:45 PM Mountain Time on December 1st, the GHX team identified an issue affecting document visibility in the My Exchange application.

- Visibility for IBR transactions and parked orders was restored by 4:45 PM Mountain Time.
- Document status updates within My Exchange are now displayed in real time.
- Transaction processing and delivery in the Exchange remain unaffected; all transactions are progressing in real time.
- Access to applications using GHX Single Sign-On has also been restored.

Our team will continue to monitor this situation throughout the evening.

If you have any questions or require further assistance, please contact GHX Customer Service at 1-800-YOUR-GHX (1-800-968-7449) or submit a service request online through the GHX Support tab on the GHX Community at [https://ghx.my.site.com/s/](https://ghx.my.site.com/s/).

Thank you,
GHX Customer Care
Dec 01, 2025 - 16:47 MST

Identified - STATUS UPDATE:

At 1:45 p.m. Mountain Time on December 1st, the GHX team identified an issue affecting document visibility on the My Exchange application.

- Some users may experience limited visibility for IBR transactions and parked orders
- Document status update postings in My Exchange may be delayed up to 90 minutes
- Transaction processing and delivery in the Exchange is not impacted; all transactions are moving in real time

Our team is actively working to resolve this issue as quickly as possible, and we will provide updates until it is fully resolved. Please note that access to applications using GHX Single Sign-On is also affected, and users may encounter errors when trying to access these applications.

If you have any questions or need further assistance, please contact GHX Customer Service at 1-800-YOUR-GHX (1-800-968-7449), or submit a service request online via the GHX Support tab on the GHX Community at https://ghx.my.site.com/s/.

Thank you,
GHX Customer Care
Dec 01, 2025 - 15:45 MST

Update - We are continuing to investigate this issue.
Dec 01, 2025 - 15:08 MST

Investigating - Good afternoon,

At 1:45 p.m. Mountain Time on December 1st, GHX teams identified an issue affecting document visibility on the Exchange. As a result, there may be limited visibility for IBR transactions, and some users may not be able to see parked orders.

Our team is actively working to resolve this issue as quickly as possible, and we will provide ongoing updates until it is fully resolved. Please note that access to applications using GHX Single Sign-On is also impacted, and users may encounter errors when trying to access these applications.

If you have any questions or need further assistance, please contact GHX Customer Service at 1-800-YOUR-GHX (1-800-968-7449), or submit a service request online via the GHX Support tab on the GHX Community at https://ghx.my.site.com/s/.

Thank you for your understanding.
Best regards,
GHX Support
Dec 01, 2025 - 14:57 MST

GHX Application Status Message - My Exchange Slowness

Monitoring - Good Morning,

The following notification is being sent to all GHX customers:

ISSUE SUMMARY:

Starting at approximately 8:34 am MST this morning, GHX users reported slowness within the 'My Exchange' website. At this time, the 'My Exchange' slowness experienced by users has been resolved; however, GHX technical teams will continue to closely monitor GHX systems. GHX Exchange document processing was not affected by this issue.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/ .

Thank you,

GHX Customer Care Team
1315 W Century Dr. Suite 100
Louisville, CO 80027
1.800.968.7449
Nov 12, 2025 - 10:35 MST

GHX System Status Message - GHX Procure Processing Delays

Update - Good Afternoon,

The following update is being sent to all GHX Procure customers:

ISSUE SUMMARY:

GHX teams identified the issue causing users to receive errors when using the Add Items tab in GHX Procure. The technical team implemented a fix for this issue, and users should be able to utilize the Add Items tab in GHX Procure without issues.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449) or submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/.

Teams will continue to monitor the application, and we will provide an update early next week.

Thank you,

GHX Customer Care Team
1315 W Century Dr., Suite 100
Louisville, CO 80027
1.800.968.7449
Apr 11, 2025 - 13:34 MDT

Monitoring - Good Afternoon,

The following update is being sent to all GHX Procure customers:

ISSUE SUMMARY:

GHX technical teams restarted the instances of GHX Procure, and users are reporting that some users can now utilize the Add Items tab in GHX Procure.

The team will continue to monitor this situation until we can verify that all users can access the Add Items tab in GHX Procure.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449) or submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/.

We will continue to provide email updates until this issue is resolved.

Thank you,

GHX Customer Care Team
1315 W Century Dr. Suite 100
Louisville, CO 80027
1.800.968.7449
Apr 11, 2025 - 09:57 MDT

Investigating - Good Afternoon,

The following update is being sent to all GHX Procure customers:

ISSUE SUMMARY:

GHX teams are currently troubleshooting an issue that is causing users to receive errors when trying to use the Add Items tab in GHX Procure. At this time, there is no Estimated Time to Repair (ETR).

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449) or submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/.

We will continue to provide email updates until this issue is resolved.

Thank you,

GHX Customer Care Team
1315 W Century Dr. Suite 100
Louisville, CO 80027
1.800.968.7449
Apr 11, 2025 - 08:58 MDT

eInvoicing Provider Advanced Application - Load Delays

Update - Dear Valued eInvoicing Provider Customer,

You are receiving this email because you are an Administrator for your account, or you have requested be included on incident communications. Please ensure the necessary users in your organization are informed of the information below.

GHX is aware that clients are still experiencing slower response times than normal within the eInvoicing Provider Advanced application. Our team is actively working to resolve this issue. GHX will provide updates on the progress toward a resolution as more information becomes available.

GHX is aware of the difficulties this is causing. Please know that we value highly your partnership and patience.

If you have any questions or require additional support, please contact GHX Customer Service at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the GHX Support tab on the GHX Community at https://ghx.my.site.com/s/.

Thank you,

GHX Customer Care
Jul 29, 2025 - 16:51 MDT

Investigating - Dear Valued eInvoicing Provider Customer,

You are receiving this email because you are an Administrator for your account, or you have requested be included on incident communications. Please ensure the necessary users in your organization are informed of the information below.

Issue Description: We have received reports from clients experiencing slower response times with the eInvoicing Provider Advanced application. Our team is aware of this issue and is actively working to resolve it. GHX will provide updates on the progress toward a resolution as more information becomes available.

GHX is aware of the difficulties this is causing. Please know that we value highly your partnership and patience.

If you have any questions or require additional support, please contact GHX Customer Service at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the GHX Support tab on the GHX Community at https://ghx.my.site.com/s/.

Thank you,

GHX Customer Care
Jul 16, 2025 - 15:51 MDT

About This Site

Obtain information regarding the status of GHX products, including alert messages from GHX. To subscribe for alert notifications, contact GHX Customer Care at (800)-968-7449, #1. Let them know you'd like to sign up for Status Alerts, and provide which products you use so that you only get messages that are relevant to your needs. See the list of products available for alert messages below.

Uptime over the past 90 days. View historical uptime.

My Exchange Provider Operational

90 days ago

100.0 % uptime

Today

G-Fax Operational

90 days ago

100.0 % uptime

Today

Exchange Transaction Processing Operational

90 days ago

100.0 % uptime

Today

Procure Operational

90 days ago

100.0 % uptime

Today

Procurement Suite Operational

90 days ago

100.0 % uptime

Today

CCXpert Operational

90 days ago

100.0 % uptime

Today

IBR (Intelligent Business Rules) Operational

90 days ago

100.0 % uptime

Today

eInvoicing Supplier Operational

eInvoicing Provider - Application Operational

90 days ago

100.0 % uptime

Today

NuVia Operational

90 days ago

100.0 % uptime

Today

Vendormate Credentialing Operational

90 days ago

100.0 % uptime

Today

Vendormate Vendor Manager Operational

90 days ago

100.0 % uptime

Today

Vendormate Contract Manager Xpert Operational

90 days ago

100.0 % uptime

Today

Vendormate Compliance Document Manager Operational

90 days ago

100.0 % uptime

Today

MetaTrade Operational

90 days ago

100.0 % uptime

Today

My Exchange Website Operational

90 days ago

100.0 % uptime

Today

Registration Center Operational

90 days ago

100.0 % uptime

Today

Web Direct Operational

Health conneXion Operational

90 days ago

100.0 % uptime

Today

Market Intelligence Operational

90 days ago

100.0 % uptime

Today

Provider Intelligence Operational

90 days ago

100.0 % uptime

Today

CPlus 4.0 Operational

90 days ago

100.0 % uptime

Today

Oracle Operational

90 days ago

100.0 % uptime

Today

Infor Operational

90 days ago

100.0 % uptime

Today

Workday Operational

90 days ago

100.0 % uptime

Today

Prodigo Operational

90 days ago

100.0 % uptime

Today

Syft Operational

90 days ago

100.0 % uptime

Today

Prodigo Xchange Operational

90 days ago

100.0 % uptime

Today

Price Sync Operational

90 days ago

100.0 % uptime

Today

Order Trust Operational

90 days ago

100.0 % uptime

Today

Data Connect Operational

90 days ago

100.0 % uptime

Today

Supply Chain Analytics Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

GHX 2026 Software Release Calendar and Communication Plan Dec `22`, `2025` `17:45`-`17:46` MST

Greetings Valued GHX Customer,

We recognize the important role we play as partners with you in the healthcare ecosystem and are committed to delivering a seamless customer experience. We have included in this email a link to the 2026 software release freeze period calendar and our definitions for major releases.

NOTE: This calendar link is different than the one you received for 2025. It will be the permanent location going forward.

SOFTWARE RELEASE FREEZE PERIOD CALENDAR:
Provides specific information about code-release freeze dates so that you can better prepare.

https://help.ghxuniversity.com/freezecalendar/GHXSoftwareFreezeCalendar.pdf

SOFTWARE RELEASE PRE-NOTIFICATIONS:
Provides transparency into what defines a “major” release, and how and when we will notify you.

https://help.ghxuniversity.com/releasenotes/SystemUpdates/GHXReleaseMaintenanceSchedulePolicy.pdf

QUESTIONS & SUPPORT
As a reminder, GHX Customer Care resources are available 24x7 to help resolve any issues. They can be reached at support@ghx.com or by calling 1-800-Your-GHX (1-800-968-7449).

Sincerely
GHX Customer Care
Posted on Dec 22, 2025 - 17:43 MST

Past Incidents

May 11, 2026

No incidents reported today.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

GHX Notification: Purchase Order History (POHX) Processing Delay

Resolved - Dear GHX Customers,

GHX teams have continued to monitor the Purchase Order History (POHX) files throughout the day. There is currently no delay, and files are being processed in real-time.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449) or submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/.

Thank you,
GHX Customer Care Team
May 8, 17:07 MDT

Monitoring - Dear GHX Customers,

ISSUE SUMMARY:
GHX teams identified and corrected an issue that caused a delay in processing Purchase Order History (POHX) files, beginning May 7 at approximately 2 PM MT. As a result, this may impact invoice smoothing, exception management, and matching within the application.

Impacted files are being processed, and we will continue to monitor throughout the day.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/.

Thank you,
GHX Customer Care Team
May 8, 09:16 MDT

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

CCXpert Application Performance Degraded

Resolved - Dear GHX Customer,

GHX teams have resolved the intermittent performance issues in the CCXpert application that began this morning at approximately 7:20 AM MT. Local contracts and reporting are now loading as expected.

As always, we are here to answer your questions and address further concerns. Please don’t hesitate to contact the GHX Customer Care team at 1-800-YOUR-GHX (968-7449). You can also submit a service request online via the “Customer Support” tab on the GHX Community at https://ghx.my.site.com/s/.

Thank you,
GHX Customer Care Team
May 4, 14:18 MDT

Investigating - Dear GHX Customer,

GHX is currently investigating intermittent performance issues in the CCXpert application that began this morning at approximately 7:20 AM MT. Some users may experience local contracts loading incorrectly and delayed report loading, or timing out. We will provide an update as soon as additional information becomes available.

As always, we are here to answer your questions and address further concerns. Please don’t hesitate to contact the GHX Customer Care team at 1-800-YOUR-GHX (968-7449). You can also submit a service request online via the “Customer Support” tab on the GHX Community at https://ghx.my.site.com/s/.

GHX is committed to facilitating reliable supply chain transactions for the healthcare community. We understand our critical role in your business operations and sincerely apologize for any inconvenience this issue has caused you.

Thank you,
GHX Customer Care Team
May 4, 11:50 MDT

GHX Notification: Gfax Parked Orders

Resolved - Dear GHX Customer,

GHX teams have resolved the issue that caused a higher amount of Gfax purchase orders to park in IBR due to an incorrect account number today at 1:16 PM MT. Gfax Purchase Orders processed after 1:16 PM MT should process as expected. If you would like any orders to be reprocessed through the look-up process for your account list, please contact GHX Support at support@ghx.com, and they will resend them.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the “Customer Support” tab on the GHX Community at www.ghx.com/community .

Thank you,
GHX Customer Care Team
May 4, 14:00 MDT

Investigating - Dear GHX Customer,

GHX teams are currently troubleshooting an issue that began this morning, causing a higher amount of Gfax purchase orders to park in IBR for an incorrect account number. Teams are working to resolve this as quickly as possible. We will continue to provide additional updates as available.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the “Customer Support” tab on the GHX Community at www.ghx.com/community . We will continue to send email updates until this issue has been resolved.

Thank you,

GHX Customer Care Team
May 4, 13:37 MDT

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

About This Site

About This Site

Related

Scheduled Maintenance

GHX 2026 Software Release Calendar and Communication Plan Dec 22, 2025 17:45-17:46 MST

Past Incidents

GHX 2026 Software Release Calendar and Communication Plan Dec `22`, `2025` `17:45`-`17:46` MST