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You are receiving this email because you are an Administrator for your account, or you have requested to be included on incident communications. Please ensure the necessary users in your organization are informed of the information below.
Issue Description: Technical teams have deployed a solution to an issue preventing users from sorting invoices Alphabetically in the eInvoicing Provider Advanced application. We have validated that sorting is now working as expected.
If you have any questions or require additional support, don’t hesitate to get in touch with GHX Customer Service at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the GHX Support tab on the GHX Community at https://ghx.my.site.com/s/
Thank you, GHX Customer Care
Posted Mar 21, 2025 - 20:16 MDT
Update
Dear Valued eInvoicing Provider Customer,
You are receiving this email because you are an Administrator for your account, or you have requested be included on incident communications. Please ensure the necessary users in your organization are informed of the information below.
Issue Description: Technical teams continue to research an issue preventing users from sorting invoices Alphabetically in the eInvoicing Provider Advanced application. We will continue to keep you informed as new information becomes available.
GHX is aware of the difficulties this is causing. Please know that we value highly your partnership and patience. If you have any questions or require additional support, don’t hesitate to get in touch with GHX Customer Service at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the GHX Support tab on the GHX Community at https://ghx.my.site.com/s/
Thank you, GHX Customer Care
Posted Mar 20, 2025 - 08:33 MDT
Update
Dear Valued eInvoicing Provider Customer,
You are receiving this email because you are an Administrator for your account, or you have requested be included on incident communications. Please ensure the necessary users in your organization are informed of the information below.
Issue Description: Technical teams continue to research an issue preventing users from sorting invoices Alphabetically in the eInvoicing Provider Advanced application. We will continue to keep you informed as new information becomes available.
GHX is aware of the difficulties this is causing. Please know that we value highly your partnership and patience. If you have any questions or require additional support, don’t hesitate to get in touch with GHX Customer Service at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the GHX Support tab on the GHX Community at https://ghx.my.site.com/s/
Thank you, GHX Customer Care
Posted Mar 19, 2025 - 09:33 MDT
Investigating
Dear Valued eInvoicing Provider Customer,
You are receiving this email because you are an Administrator for your account, or you have requested be included on incident communications. Please ensure the necessary users in your organization are informed of the information below.
Issue Description: Users are unable to sort invoices Alphabetically in the eInvoicing Provider Advanced application. Our technical teams are currently researching this issue, and we will let you know as soon as we have additional information.
GHX is aware of the difficulties this is causing. Please know that we value highly your partnership and patience.
If you have any questions or require additional support, please contact GHX Customer Service at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the GHX Support tab on the GHX Community at https://ghx.my.site.com/s/.
Thank you, GHX Customer Care
Posted Mar 18, 2025 - 12:10 MDT
This incident affected: eInvoicing Provider - Application.