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GHX has resolved the issue causing delays in invoice data capture processing, and the affected invoices have been processed.
If you have any questions or require additional support, please contact GHX Customer Service at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the GHX Support tab on the GHX Community at https://ghx.my.site.com/s/.
Thank you,
GHX Customer Care
Posted Jul 10, 2026 - 07:04 MDT
Identified
Dear Valued eInvoicing Provider Customer,
Issue Description: GHX has identified the issue causing delays in invoice data capture processing for impacted customers. A fix is underway, and affected invoices are being processed.
GHX is aware of the difficulties this is causing. Please know that we highly value your partnership and patience.
If you have any questions or require additional support, please contact GHX Customer Service at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the GHX Support tab on the GHX Community at https://ghx.my.site.com/s/.
Thank you,
GHX Customer Care
Posted Jul 09, 2026 - 14:32 MDT
Investigating
Dear Valued eInvoicing Provider Customer,
You are receiving this email because you are an Administrator for your account, or you have requested be included on incident communications. Please ensure the necessary users in your organization are informed of the information below.
Issue Description: GHX is actively investigating an issue that is impacting the invoice data capture processing for some customers. We will provide updates as soon as they become available.
GHX is aware of the difficulties this is causing. Please know that we highly value your partnership and patience.
If you have any questions or require additional support, please contact GHX Customer Service at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the GHX Support tab on the GHX Community at https://ghx.my.site.com/s/.
Thank you,
GHX Customer Care
Posted Jul 09, 2026 - 13:24 MDT
This incident affected: eInvoicing Provider - Application.