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GHX has identified and resolved a service outage that impacted clients using the AS2 service on September 30 between 7:10pm to 8:10pm MT. Return documents, such as EDI 855s, 856s, and 810s, sent to GHX during this period may have failed and will need to be resent. Please verify that your transactions sent to GHX, during this timeframe, have been received and resend them if needed. Customers may also verify their successful receipt via GHX in MyExchange.
If you have any questions or need assistance, please reach out to GHX Customer Care at 1-800-YOUR-GHX (1-800-968-7449) or submit a service request online through the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/.
Thank you, GHX Customer Care Team Support@GHX.com 1-800-968-7449
Posted Oct 01, 2026 - 07:05 MDT
This incident affected: Exchange Transaction Processing.