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Issue Description: GHX has identified and resolved an issue that caused a delay in POH traffic to our eInvoicing Provider application on August 25th. The necessary corrections have been made, and all data files are now flowing into the application as expected.
If you have any questions or require additional support, please contact GHX Customer Service at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the GHX Support tab on the GHX Community at https://ghx.my.site.com/s/.
Thank you, GHX Customer Care
Posted Aug 27, 2025 - 09:30 MDT
Investigating
Dear Valued eInvoicing Provider Customer,
You are receiving this email because you are an Administrator for your account, or you have requested be included on incident communications. Please ensure the necessary users in your organization are informed of the information below.
Issue Description: GHX is actively investigating an issue that is impacting Purchase Order History matching within the eInvoicing Advanced Provider Application. We will provide updates as soon as they become available.
GHX is aware of the difficulties this is causing. Please know that we value highly your partnership and patience.
If you have any questions or require additional support, please contact GHX Customer Service at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the GHX Support tab on the GHX Community at https://ghx.my.site.com/s/.
Thank you, GHX Customer Care
Posted Aug 27, 2025 - 07:27 MDT
This incident affected: eInvoicing Provider - Application.