Scheduled
Greetings Valued GHX Customer,
We recognize the important role we play as partners with you in the healthcare ecosystem and are committed to delivering a seamless customer experience. We have included in this email a link to the 2026 software release freeze period calendar and our definitions for major releases.
NOTE: This calendar link is different than the one you received for 2025. It will be the permanent location going forward.
SOFTWARE RELEASE FREEZE PERIOD CALENDAR:
Provides specific information about code-release freeze dates so that you can better prepare.
https://help.ghxuniversity.com/freezecalendar/GHXSoftwareFreezeCalendar.pdf
SOFTWARE RELEASE PRE-NOTIFICATIONS:
Provides transparency into what defines a “major” release, and how and when we will notify you.
https://help.ghxuniversity.com/releasenotes/SystemUpdates/GHXReleaseMaintenanceSchedulePolicy.pdf
QUESTIONS & SUPPORT
As a reminder, GHX Customer Care resources are available 24x7 to help resolve any issues. They can be reached at support@ghx.com or by calling 1-800-Your-GHX (1-800-968-7449).
Sincerely
GHX Customer Care
Posted Dec 22, 2025 - 17:43 MST
This scheduled maintenance affects: My Exchange Provider, G-Fax, Exchange Transaction Processing, Procure, Procurement Suite, CCXpert, IBR (Intelligent Business Rules), eInvoicing Supplier, eInvoicing Provider - Application, NuVia, Vendormate Credentialing, Vendormate Vendor Manager, Vendormate Contract Manager Xpert, Vendormate Compliance Document Manager, MetaTrade, My Exchange Website, Registration Center, Web Direct, Health conneXion, Market Intelligence, Provider Intelligence, CPlus 4.0, Oracle, Infor, Workday, Prodigo, Syft, Prodigo Xchange, Price Sync, Order Trust, Data Connect, and Supply Chain Analytics.