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Our Incident Response Team is currently tracking an intermittent issue with some documents in IBR that display an incorrect released status when the Order has not been sent to the supplier. We are instituting a manual validation process to re-park any affected orders. You may have to release a parked PO again if it has been affected.
Our Major Incident Response Team is actively investigating and monitoring the situation. We will provide further updates as more information becomes available and as the status changes.
We appreciate your patience and understanding.
If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/.
Thank you, GHX Customer Care Team 1315 W Century Dr. Suite 100 Louisville, CO 80027
Posted Feb 17, 2026 - 16:16 MST
This incident affects: IBR (Intelligent Business Rules).