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GHX Notification: IBR Issue – Order Processing Delays (Parked PO Impact)

Incident Report for GHX - Customer Status - All

Monitoring

Dear GHX Customer,

The issue impacting the posting of a limited set of orders to IBR remains resolved. However, some users may encounter the message “Cannot match some parked fields of this line,” in red text on certain lines when viewing the order in IBR. This message does not affect the processing of the line nor any IBR functionality.

 GHX teams are working on the message and apologize for any confusion it is causing but it can be ignored at this time.

 For any questions or support, please contact GHX Customer Service at 1-800-YOUR-GHX (1-800-968-7449) or submit a request via the GHX Support tab on the GHX Community: https://ghx.my.site.com/s/

 Thank you for your understanding.
 GHX Customer Care Team
Posted Jun 25, 2026 - 17:20 MDT
This incident affects: IBR (Intelligent Business Rules).