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GHX NOTIFICATION: IBR Issue Resolved – Order Processing Delays

Incident Report for GHX - Customer Status - All

Resolved

Dear GHX Customer,

GHX has identified and resolved a temporary disruption with the GHX Exchange that impacted some Intelligence Business Rules customers, between 7:30 AM MT and 8:20 AM MT. The issue has been corrected, and all affected documents are now visible for work in IBR.

If you have additional questions or concerns about this disruption, or any other matter related to our technology, data or services, please contact the GHX Customer Care team at 1-800-YOUR-GHX (968-7449). You can also submit a service request online via the "Customer Support" tab on the GHX Community at www.ghx.com/community.

Thank you,
GHX Customer Care Team

Posted Aug 14, 2026 - 08:43 MDT

This incident affected: IBR (Intelligent Business Rules).