All Systems Operational

About This Site

Obtain information regarding the status of GHX products and subscribe to receive alerts regarding GHX product status by clicking the "Subscribe to Updates" button.

GHX RESOLVED: Transaction Processing Delays

Incident Report for GHX - Customer Status - All

Resolved

Good Afternoon,

GHX teams have fully resolved the issue causing delays to transactions through the Exchange. All transactions sent to GHX are now processing in real time, and all documents impacted by this incident have been successfully resent.

We apologize for any inconvenience these delays may have caused.

If you have any questions or need assistance, please contact GHX Customer Care at 1-800-YOUR-GHX (800-968-7449), or you can submit a service request online via the "Customer Support" tab on the GHX Community at https://ghx.my.site.com/s/ .

Thank you,

GHX Customer Care Team
1315 W Century Dr. Suite 100
Louisville, CO 80027
Support@GHX.com
1.800.968.7449
Posted Feb 25, 2026 - 14:51 MST
This incident affected: My Exchange Provider, G-Fax, Exchange Transaction Processing, CCXpert, IBR (Intelligent Business Rules), eInvoicing Supplier, eInvoicing Provider - Application, NuVia, MetaTrade, My Exchange Website, Registration Center, Web Direct, Health conneXion, CPlus 4.0, and Data Connect.